Terms and Conditions of Service of VP Infotech Co., Ltd., operating under the name VisperHost.Net

VP Infotech Co., Ltd., or VisperHost.Net, or VisperHost (hereinafter referred to as “the Service Provider” or “we”), has established the following Terms of Service for users (“you” or “the Client”). By using our services through the website https://client.visperhost.net (“the Website”), you acknowledge that you have read, understood, and agreed to comply with the terms and conditions outlined below:

1. Acceptance of Terms
By accessing and using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, you must immediately stop using the Website. Continued use of the Website constitutes acceptance of these Terms.

2. About VisperHost.Net
The purpose of VisperHost.Net is to provide VPS, Web Hosting, and Dedicated Data Center (Hosting Solution) services using high-quality servers located in top-tier data centers in Thailand.

3. Service Agreement of VisperHost.Net
3.1 VisperHost.Net provides the following services:
3.1.1 Cloud VPS
3.1.2 Cloud VPS Forex
3.1.3 Web Hosting
3.1.4 Reseller Hosting
3.1.5 Dedicated Server
3.1.6 Game Hosting
3.1.7 Domain Registration
3.1.8 Domain Transfer
3.1.9 Software License Sales
3.1.10 Colocation Services
Details of each service shall be as specified and/or described on the Website.

3.2 Compliance with Laws and Ethics
The Service Provider reserves the right to refuse service to any Client whose purpose is contrary to the nation, religion, monarchy, or against public morals, customs, or traditions of Thailand.

3.3 Violation of Laws and Copyrights
The Service Provider reserves the right to refuse service to Clients engaging in any illegal activity, including but not limited to copyright infringement (Pirated Software, MP3s, etc.), illegal file downloads, or hosting sites distributing MP3s, software, videos, or any pornographic or obscene material. This includes websites linking to such content. The Client shall be solely responsible for any damages or legal actions arising from such use. The Service Provider shall not be held liable in any way.

3.4 P2P and Gambling Services
The Service Provider strictly prohibits all services or content related to gambling. Hosting of Bittorrent Tracker or Peer-to-Peer (P2P) sites of any kind is also not permitted.

3.5 Threats, Fraud, and False Information
The Service Provider reserves the right to deny service to Clients who engage in threats, scams, dissemination of false or misleading information, obscene content, illegal drugs, or the sale of unlicensed medicines or dangerous substances.

3.6 Spam and System Intrusion
The Service Provider strictly prohibits Clients from sending spam or bulk email (Bulk Mail) and from attempting to hack, sniff network traffic, or run unauthorized software such as IRC, eggdrop, backdoor shells, Bittorrent clients, or similar programs. Any accounts found engaging in such activities will be terminated immediately without refund. We fully cooperate with law enforcement authorities in all relevant investigations.

4. Data Backup
The Client acknowledges that, although we may offer free data backup services, the completeness and accuracy of such data cannot be guaranteed. Clients are solely responsible for maintaining their own data backups. The Service Provider shall not be held liable for any data loss or damage under any circumstances.

5. Reselling Services
VisperHost allows Clients to resell our services under the following conditions: You, your employees, or your agents are responsible for providing technical and billing support to your own customers. If assistance from VisperHost is required, all support requests must come directly from you or your authorized staff — not from your end customers. You remain fully responsible for usage-related issues such as bandwidth overages or violations of our Terms of Service.

6. Illegal Use
Clients are prohibited from using our services for any illegal activity, including but not limited to hosting gambling sites, pornographic content, or engaging in drug trafficking. Excessive use of bandwidth, I/O, or CPU resources that affects other clients or damages our systems is also prohibited. Violation of this clause may result in immediate service termination without prior notice.

Examples of prohibited activities include:
• Defamation or slander against individuals or groups
• Copyright infringement
• Distribution of pornographic content
• Threatening or abusive messages
• Trademark or patent violations
• Conducting DDoS attacks
• Attempting to hack or interfere with networks or systems not owned by you
• Any action that causes legal liability to VisperHost
• Any activity inconsistent with applicable laws

7. Disclosure of Personal Information
We value your privacy and consider all communications between the Client and the Service Provider to be confidential. Your personal information will not be disclosed without consent, except when required by law, government authorities, or during legal investigations involving illegal or inappropriate content hosted on our servers.

8. Account Information
To ensure efficient service, Clients must provide accurate, complete, and current information. Providing false or misleading information may result in suspension or termination of your account without notice. VisperHost reserves the right to claim any damages arising from such misrepresentation.

9. Payment Notifications
The Service Provider will send an email payment reminder 7 days before the service expiration date. If payment is not made by the due date, the service will be automatically terminated, and all data will be permanently deleted. The Service Provider will not be responsible for any data loss or damages resulting from such deletion.

10. Warranty and Limitation of Liability
• Service Warranty: The Service Provider will deliver services as described on the Website. Services are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free operation and are not liable for outages caused by network failures, ISP issues, hardware problems, or any events beyond our control.
• Limitation of Liability: The Client agrees that the Service Provider shall not be liable for any loss of income, reputation, transactions, or data arising from service usage. Liability, if any, is limited to the amount of service fees paid during the month in which the issue occurred.
• Client Responsibility: Clients are solely responsible for their own actions, including any illegal or inappropriate use of our services. • Termination of Service: If the Client violates any terms, the Service Provider reserves the right to suspend or terminate the account without prior notice and shall not be liable for any resulting losses.

11. Refund Policy
The Service Provider does not offer refunds under any circumstances unless a breach of agreement by the Service Provider is proven. In such cases, refunds may be issued only for the affected service period, and the Service Provider’s decision shall be final.

12. Service Cancellation and Non-Refundability
If a Client violates the Terms of Service, the Service Provider reserves the right to cancel the service without notice. This includes but is not limited to illegal activity, policy violations, or actions that disrupt the system or other customers. All fees paid are non-refundable, in whole or in part, including prepaid services. The Service Provider bears no obligation to provide compensation or refund. All cancellation decisions are final.

13. Dispute Resolution and Legal Proceedings
All disputes, actions, or claims arising out of or related to these Terms shall be governed by the laws of the Kingdom of Thailand. The Service Provider reserves the right to pursue appropriate legal action against any unlawful or unauthorized use of our services.

This Terms of Service represents our commitment to providing a safe, reliable, and lawful hosting environment for all users and partners. For any questions or clarification, please contact us via Line @visperhost or email [email protected]